Return and Refund Policy
Thank you for shopping at LUXE! We want to ensure that you are completely satisfied with your purchase. If you have any questions about our return and refund policy, please don't hesitate to contact us at help.luxeelegance@gmail.com.
Returns
You will have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Contact Us
If you have any questions about our return and refund policy, please contact us:
- By email: help.luxeelegance@gmail.com
Exceptions
Certain items are not eligible for return or refund. These include:
- Personalized items
- Gift cards
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately so that we can resolve the issue. We will work with you to arrange for a replacement or refund as quickly as possible.
Clearance sale Items
Sale items are final sale and cannot be returned or refunded unless they are damaged or defective.
Final Note
We reserve the right to update or change our return and refund policy at any time. Any changes will be posted on this page.
Last updated: [2024]